Communicate with Impact: 45 Ways to Go from Good to Great

Other than food, air, water, and shelter, what comes to mind as critical to your existence? Did you think of communication? Without it, we might as well live alone on an island. Whether we are at work — interacting with co-workers, upper management, employees, customers or potential clients —or at home—chatting with friends, neighbors, and family members — communication is at the very heart of our existence. The only problem, however, is that we rarely receive training in how to become successful communicators.

Purchase this whitepaper and learn 45 ways to go from good to great! This ten-page document is divided into the following sections: listening skills, presentation skills, non-verbal communication, and interpersonal communication skills.

Listening

• Paraphrase and ask questions

Listen attentively and, in your own words, repeat what you heard. The other person will be grateful you were paying attention.  Be sure to ask, “Is that correct?” Next, ask questions such as, “How did that make you feel?”  “What do you think you will do next?”  “What are your options?” These types of questions will draw out the best plan of action for the speaker to take.

There is no doubt that being a good listener will make you a better leader, manager, employee or marketer. Remember that being a good listener is more than being there while someone else is speaking. It is more than hearing; it is understanding the message being sent.

Oral Communication Skills

• Speak at the proper rate

Take caution to speak slowly enough so that comprehension takes place. If you whiz over important directions, as an example, the recipient may not understand you; however, he or she may be too shy or embarrassed to let you know. If in doubt, you may want to ask him or her to repeat what you’ve said— just to be sure. By doing so, you may avoid having to deal with a problem later on, as the result of incorrectly followed instructions.

Non-verbal communication skills :

• Look people in the eye while speaking

Studies have shown that as eye contact increases, so does your credibility. Think having credibility just might come in handy when you are visiting a prospective client or selling an idea to upper management? How about when you are trying to convince your supervisor that you need extra time to complete your paperwork?  If you are looking through papers or checking e-mail instead of making direct eye contact with an employee in need of your attention, you are non-verbally saying that their presence is unimportant. In addition, avoid looking at your watch or cell phone, as it means you are distracted and not fully present.

Purchase this whitepaper today and start working on improving your communication skills! Only 12.95!
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