Bull's Eye Business Writing + FREE 

Raise your writing skill level.Organize your thoughts more clearly and use fewer words to express your ideas. (E-workbook is for customers outside of U.S. Printed workbook is for U.S. customers.)


Price: $31.95
Change Management:  + FREE 

All organizations must change to compete.Learn to identify and deal with the 5 main phases of change.

Price: $29.95
Conflict Management:  + FREE 

You CAN reduce the conflict that naturally arises with others.Understand the sources,stages and 6 steps involved in resolution.

Price: $29.95
Creative Thinking + FREE 

Creative thinking enhances any job performance.Identify opportunities and overcome blocks.
Price: $29.95
Customer Service:  + FREE 

It's one of the toughest jobs there is. Get the skills you need to improve your communications, keep emotions cool, and give excellent service in tough situations.
Price: $29.95
Dealing with Difficult People:  + FREE 

Do you work with bulls, ostriches or turkeys? Understand the types and how to work with them.
Price: $29.95
Communication Skills:  + FREE 

Better communication can create harmony in your office. Here's how.
Price: $29.95
Listening Skills:  + FREE 

Conversations get derailed by people who don't know how to listen. Avoid being one of them!
Price: $29.95
Presentation Anxiety:  + FREE 

Want to look forward to presentations instead of dreading them? Here's how. (E-workbook is for customers outside of U.S.,printed workbook is for U.S. customers)
Price: $21.95
Productive Meetings: + FREE 

Meetings don't have to be painful. Learn how to organize a group discussion for maximum productivity.
Price: $29.95
Reading Skills:  + FREE 

Read everything faster, understand it the first time, and retain it longer.(E-workbook is for customers outside of U.S., Printed workbook is for U.S. customers.)
Price: $31.95
Setting and Achieving Goals:  + FREE 

Understand the importance of setting goals and learn how to choose goals that are reasonable and achievable.
Price: $29.95
Telephone Skills:  + FREE 

Be aware of the top 5 customer service "sins" and how to avoid committing them.
Price: $29.95
Time Management:  + FREE 

No time? You CAN get the important things done, deal with changing deadlines and take charge of your day.
Price: $29.95
Team Building:  + FREE 

Great teamwork means accomplishing tasks and resolving conflict. Get tips for building a cohesive team.
Price: $29.95


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