Table Of Content


Preface - What’s Skill Got To Do With It?

Special Features of this Workbook

Pre Test

Chapter 1 - Ten Easy Guides to More Effective Letters and Memos

  • Guide 1 - Practice Keeping Sentences Short and Simple
  • Guide 2 - Practice in Choosing the Shorter Word
  • Guide 3 - Practice in Using Active Voice Verbs
  • Guide 4 - Practice Using the "You Approach"
  • Guide 5 - Practice Using a "Conversational Style"
  • Guide 6 - Practice Planning
  • Guide 7 - Practice Using Shorter, More Varied Sentences
  • Guide 8 - Practice Being Specific and Use Terms Your Reader Can Picture
  • Guide 9 - Practice Using a Positive Tone
  • Guide 10 - Practice in Proofreading


Chapter 2 - Review of Grammar and Sentence Structure

  • Misplaced Modifiers
  • Lack of Parallel Structure
  • Grammatical Errors


Chapter 3 - Formatting Memos & Letters

  • Memorandum Format
  • Memo Example
  • Business Letter Organization
  • Business Letter Format
  • Business Letter Example
  • Organizational Format


Chapter 4 - Models & Examples

  • Bull’s Eye Writing Model
  • Sample Memo
  • How to Analyze and Present Information in a Procedure Table
  • Procedure Document Example
  • Key Points of Effective Written Organization
  • Typical vs. Bull’s Eye Memo
  • Example of a Typical Memo
  • Example of a Bull’s Eye Memo
  • Recommendations and Proposals
  • Recommendation Memo Using the SOPPADA Method


Chapter 5 - Writing Advice

  • Advice on Writing Effective Business Letters
  • Advice on Writing Effective Reports
  • Advice on Graphic Presentations - Text Charts - Pie Charts - Line Charts - Bar Charts - Organizational Charts
  • Advice - Do Not Use Sexist Language in Business Writing
  • Advice on Writing Effective E-mail


Appendix 1 - Post-Test: The Six C’s of Effective Writing Skills

Appendix 2 - Answers to Exercises

Bibliography

Biography of Author

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