Basic Learning Systems-Supervisory Skills

Developing The First Time Supervisor

Program Description:

You’re a new supervisor. Or you’re about to become one. Or you want to be one and you want to be prepared when the opportunity comes. This program provides new supervisors with an understanding of the skills necessary to communicate with others, plan and delegate, motivate and coach staff members.

Program Objectives:

Identify what makes an effective supervisor.
Develop the skills necessary to promote the continued positive contributions of others.
Enhance communication skills; face to face, telephone and e-mail.
Effectively use coaching and counseling to impact performance issues.
Recognize when, where and how to increase performance through motivation.
Identify the benefits of delegation.

Training Methodology:

Lecture, small and large group discussions, interactive exercises, case studies, role plays, participant workbook, PowerPoint slides.

Time Frame: Full day

Number of Participants: 12 to 24

Call Toll Free: 888.204.3600

Other On-Site Courses from Basic Learning Systems:

Advanced Powerful Presentations	Training for Trainers
Business Writing	Powerfull Presentations
Change Management	Preparing and Participating in Productive Meetings
Conflict Management	Professional Effectiveness
Customer Driven Quality	Setting and Achieving Goals
Creative Thinking	Team Building
Dealing with Difficult People	Telephone Skills
Communication/Interpersonal Skills	Time Management
Listening Skills/Challenging Conversations

Training Inquiry Form
General Information


*Name
*Company
*City
*Your Position
Work Phone
*Email
*Number Of Employees to be trained
*Proposed Date Of Training	(* Required fields)

Select the programs in which you are interested

Customer Service	Supervisory Skills
Productive Meetings	Change Management
Training For Trainers	Creative Thinking
Team Building	Dealing with Difficult People
Conflict Management	Effective Communication Skills
Effective Business Writing	Gaining Control of Your Time
Listening Skills/Challenging Conversations	Powerful Presentations
Advanced Powerful Presentations	Setting And Achieving Your Goals
Professional Effectiveness Workshop	Telephone Skills
Other(Please be specific)

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