Whatever it is, Basic Learning Systems has a training solution for you. We’re here to boost your organization’s progress toward its goals with a wide selection of 17 soft skills training topics from which to choose. Each training program is based on adult learning practices and is developed by a professional trainer. You receive the programs and can use them “out of the box.” Allow us to be your one-stop shop for reasonably-priced, easy-to-use soft skills training materials. Order today and get started tomorrow!
All Basic Learning Systems soft skills training materials** include
- Print-on-demand course workbook*
- Customizable Instructor's Guide
- Full set of customizable PowerPoint slides
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 Soft Skills Training Topics
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Click on title to see a full page description and to place an order. 
Business Writing: Help employees in your organization write more effective business communications, improve personal writing style and receive tips to get ideas flowing.
Change Management: All organizations must change to compete. Help your team identify and deal with the 5 main phases of change.
Conflict Management: You CAN reduce the conflict that naturally arises with others in your company. Work through the sources, stages and 6 steps involved in resolution.
Creative Thinking: Creative thinking enhances any job performance. Work with internal teams to identify opportunities and overcome blocks.
Customer Driven Quality: It’s one of the toughest jobs there is. Give your CSRs the skills they need to improve communication skills, keep emotions cool and give excellent service in tough situations.
Dealing with Difficult People: Every company has bulls, ostriches and turkeys. Help employees understand the types and how to work with them without getting frustrated.
Effective Communication Skills and Interpersonal Skills: Better communication skills can create harmony in your company. Improve interpersonal communication with this kit.
Listen With Understanding: Conversations get derailed and objectives go unmet by people who don’t know how to listen. Help your employees understand how much effective listening positively impacts the bottom line.
Million Dollar Phone Sales: Give your sales staff 12 tips to improve effectiveness using their communication skills before they even pick up the phone.
Preparing and Participating in Productive Meetings: Meetings don’t have to be painful. Help your team organize a group discussion for maximum productivity. Interpersonal communication is critical for success.
Professional Effectiveness: Lead employees in discussing, exploring and learning techniques that high performers use to support the company.
Reading Skills: “Paperwork” and “office” are synonymous. What if every employee could read everything faster, understand it the first time and retain it longer? Give them the tools to do it.
Setting and Achieving Your Goals: Understand the importance of setting goals and learn how to choose goals that are reasonable – and achievable.
Telephone Skills: Make employees aware of the top 5 customer service “sins” and how to avoid committing them.
Time Management: No time? Employees CAN get the important things done, deal with changing deadlines and take charge of their days. Show them how.
Working Together - Team Building: Great teamwork means accomplishing tasks and resolving conflict. Get tips for building your team and its interpersonal communication.
Basic Learning Systems: your one-stop shop for soft skills training materials.
** Training packages are delivered via e-mail in an attachment. You should receive the materials the next business day.
* Workbooks for
Business Writing training must be purchased separately. Quantity discounts are available.
All training materials are only $194.95 except Business Writing ($150 plus workbooks), Powerful Presentation Skills ($349), Million Dollar Phone Sales ($325), and Employee Motivation and Recognition ($225).