Dealing With Difficult People Training Kit

Double click on above image to view full picture

Zoom Out
Zoom In

More Views

Dealing With Difficult People Training Kit

Email to a Friend

Be the first to review this product

Availability: In stock.

Add Items to Cart Add to Cart

Quick Overview

Just one training session using this soft skills package can pave the way to better interpersonal relations and a more peaceful, productive office.

Basic Learning Systems offers you reasonably-priced "How to Deal with Difficult People" training material that really works!

Dealing With Difficult People Course Description

This training course was designed to help your team learn how to handle its difficult members in difficult situations. It will provide you with the tools to offer your team a thorough understanding of personality types and give them the practical skills to deal with those types.

Course Objectives:
- Identify and handle the most common types of difficult people
- Recognize and assess one’s own behavioral style
- Understand what triggers difficult people to behave negatively
- Learn strategies for dealing with workplace disagreements
- Understand how to defuse potentially explosive behavior

Time Frame: One-day workshop

Participants: 10-25

Our Soft Skills Training Kits Include:
- An instructor's guide to assist you in set-up, presentation and more
- License to print the participant manuals
- PowerPoint slides to highlight important information.
All materials will be sent via e-mail immediately after your order is processed.

Methodology: Lecture, role-playing, quizzes, surveys and break-out sessions

Don't delay; order your "Dealing with Difficult People" training kit today!
Add Your Tags:
Use spaces to separate tags. Use single quotes (') for phrases.
Mobile Site | Back To Top