Dealing With Difficult People Training Kit

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Dealing With Difficult People Training Kit

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Availability: In stock.

$194.99
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Quick Overview

Just one training session using this soft skills package can pave the way to better interpersonal relations and a more peaceful, productive office.

Basic Learning Systems offers you reasonably-priced "How to Deal with Difficult People" training material that really works!



Dealing With Difficult People Course Description

This training course was designed to help your team learn how to handle its difficult members in difficult situations. It will provide you with the tools to offer your team a thorough understanding of personality types and give them the practical skills to deal with those types.

Course Objectives:
- Identify and handle the most common types of difficult people
- Recognize and assess one’s own behavioral style
- Understand what triggers difficult people to behave negatively
- Learn strategies for dealing with workplace disagreements
- Understand how to defuse potentially explosive behavior

Time Frame: One-day workshop

Participants: 10-25

Our Soft Skills Training Kits Include:
- An instructor's guide to assist you in set-up, presentation and more
- License to print the participant manuals
- PowerPoint slides to highlight important information.
All materials will be sent via e-mail immediately after your order is processed.

Methodology: Lecture, role-playing, quizzes, surveys and break-out sessions

Don't delay; order your "Dealing with Difficult People" training kit today!
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