Basic Learning Systems - Conflict Management E-Workbook

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Conflict Management E-Workbook

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Quick Overview

This e-workbook will teach you to reduce conflict that naturally arises from working with others.

In addition, you will learn to reinforce teamwork, reduce conflict, and provide techniques for communicating with difficult people in challenging situations.

Conflict Management E-Workbook Description

Workbook Objectives:

- Understand the sources and stages of conflict
- Learn the six steps in the process of resolving conflict
- Isolate the real causes of conflict
- Building teamwork
- Creating a supportive environment for teams
- Learn how to listen without conflict to reach consensus
- Analyze the dynamics of situations involving passive and aggressive behaviors
- Understand what really triggers difficult people to behave negatively
- Practice the six methods for responding to conflict
-Learn how to provide feedback

Don't delay; order your e-workbook today and start reducing conflict in your life.
Please note: E-workbooks are for individual use only. For training, please order a training kit or contact us for a license to customize and print unlimited copies of this e-workbook.
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