Listen With Understanding
e-workbook and Training Materials Kit

Good Listening Skills Make for Better Relationships at Work and at Home

Gloria Pincu’s e-book and training kit Listening With Understanding will improve both personal and work-related listening habits, leading to fewer mistakes on the job, better customer relations and a more pleasant and efficient office environment.

Here is a sample conversation that points out how important it is to Listen with Understanding.

Overheard conversation:

Jean: “Did I tell you about the time I met Woody Allen? It was in a club in New York and I just walked up to him with my autograph book in my hand and said…”

Liza: “Oh, do you collect autographs?! I used to have an autograph book when I was a kid. I think I still have it in a trunk somewhere. I must remember to dust it off some day.”

Jean: “Oh. That’s nice.”

Every day in offices, homes and restaurants around the world, conversations are being derailed by people like Liza who don’t know how to listen.

Even the most considerate people aren’t always good listeners. That’s because listening well isn’t an inherent ability; it’s learned (or not learned, as the case may be).

Listening Workbook Description

Through the Listening With Understanding e-book, you will learn:

  • The difference between hearing and listening
  • The signs and symptoms of a poor listener
  • How to develop your listening skills
  • How to block the mental noise that distracts you
  • How to control a long-winded speaker
  • How to ask questions that get better answers
  • How to prevent mistakes caused by miscommunication
  • Exercises to help you listen better.

Time-frame: 1-day in classroom environment

Workbook Price: $29.95 (no tax except for Florida residents)

Bonus: There are no shipping and handling fees; this workbook will be sent to you by e-mail in .pdf format. (Free Adobe Acrobat Reader software is required.)

Purchase this Listening Skills Workbook

Attention Group Leaders: This workbook is also available in a training kit that includes:

  • License for 25 copies of the e-book
  • Instructor’s guide
  • Set of slides

Training kit price: $174.95

Purchase this Listening Skills Training Materials Kit

Fast, easy and secure online ordering – Visa, MasterCard, American Express and Discover/Novus cards accepted

Order our e-book Online Now! Go to our secure online order page and follow the easy steps

Mail/Phone Orders: To order by mail, simply use our shopping cart system and select the option to order offline instead of online. Then print the order form and mail it to us at the address on the printed order form. Or you can phone toll-free 1-888-204-3600 to place an order.

Order our Training kit Now!  Go to our secure online order page and follow the easy steps.